City of Bethlehem

Part-Time Reserve Adult Crossing Guard

Department: Police Department
Type of Position: Part-Time
Salary/Pay Rate: $11.20/hour; increase to $12.42 after first year of employment.
Deadline to Apply: Ongoing
MINIMUM QUALIFICATIONS: High school diploma or equivalent.
REQUIREMENTS: Crossing Guards must have their own transportation; Must be available to work 2 shifts per day (both morning and afternoon). Each shift is 60 - 90 minutes. Start time for morning shift is between 7:00
NATURE OF WORK PERFORMED: Reflective vest and stop paddle are provided.
EXAMPLES OF WORK PERFORMED: n/a
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: n/a
HOW TO APPLY: Applicants should send an application to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Part-Time Recycling Attendant

Department

CED – Recycling Bureau

Type of Position

Part-Time, Union

Salary/Pay Rate

$10.10 per hour

Deadline to Apply

Ongoing

MINIMUM QUALIFICATIONS

High school diploma or equivalent.

REQUIREMENTS

Must pass a criminal background investigation and pre-employment physical.

NATURE OF WORK PERFORMED

This part-time, union position works no more than 29 hours per week at the City of Bethlehem's Theis/Cornfeld Recycling Center and the Bethlehem Yard Waste Facility and is responsible for assisting visitors with the handling of yard waste, compost, and other recyclable materials.

EXAMPLES OF WORK PERFORMED

Reviews driver's licenses and compost cards of visitors to confirm residency and accuracy; reports financial transactions and submits money to Recycling office; opens and secures the facility as scheduled; ensures proper placement of recyclable materials by assisting visitors and monitoring containers; maintains a safe and clean facility; completes required paperwork including payroll forms; assists in the distribution of recycling containers, lids, and bags; informs visitors of items that are accepted at Recycling facilities; safely operates Styrofoam machine, weed-wacker, compactor, shredder, baler, and other equipment.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Good customer service skills and the ability to communicate clearly and concisely, both verbally and in writing; ability to work well with others; ability to work outdoors in adverse conditions (snow, rain, heat & cold); ability to lift or handle boxes/bags/materials of up to 50 pounds; ability to stand, walk, and bend for long periods of time; ability to safely operate Styrofoam machine, weed-wacker; compactor, baler, shredder, and other machinery as required; must be able to assist in snow removal activities when necessary; weekend work is required.

HOW TO APPLY

Applicants should send an application to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Maintenance Worker II - Utility Maintenance

Department: Water & Sewer Resources – Utility Maintenance Bureau
Type of Position: Full-Time, Union
Salary/Pay Rate: $21.52 per hour
Deadline to Apply: Ongoing
MINIMUM QUALIFICATIONS: Graduation from high school; considerable experience in water and sewer utility maintenance field. Class B Commercial Driver’s License with air brake endorsement required.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test. Must be able to work overtime or on call as needed and possess a valid driver’s license. Class A Commercial Drive
NATURE OF WORK PERFORMED: This position operates motorized equipment and performs semi-skilled manual tasks in the maintenance of water and sewer lines and supporting facilities.
EXAMPLES OF WORK PERFORMED: Performs a variety of semi-skilled tasks to construct, maintain and operate water and sewer lines, reservoirs, pump stations and all other related facilities. Utilizes all types of water and sewer maintenance filed equipment to perform tasks (includes various motor vehicles such as trucks, sewer rodding machine, flusher, and similar maintenance or construction equipment). Repairs/maintains mechanical and pumping equipment. Repairs pavements, manholes, culverts, and all other concrete/brick structures.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to operate a laptop/desktop computer; ability to analyze water samples in the field utilizing a hand-held chlorine analyzer; ability to operate leak detection equipment; demonstrate initiative and resourcefulness; ability to climb ladders, safely enter underground structures, bend, stoop, climb, twist, walk, stand for long periods of time and work in inclement weather.
HOW TO APPLY: Applicants should send an application to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Part-Time Recycling Enforcement Technician

Department: CED - Recycling
Type of Position: Part-Time, Union
Salary/Pay Rate: $10.10 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: High school diploma or equivalent. Must possess valid Driver’s License and cleaning driving record.
REQUIREMENTS: Must pass a criminal background investigation and pre-employment physical.
NATURE OF WORK PERFORMED: This position is responsible for monitoring and enforcing the City's commercial and residential recycling programs in accordance with Federal, State, and City laws and policies. This position reports directly to the Director of Recycling.
EXAMPLES OF WORK PERFORMED: Investigates complaints of unsanitary recycling conditions throughout the City of Bethlehem including photographing all complaint areas; investigates violations of recycling laws; performs commercial recycling waste audits; makes recommendations regarding enforcement of recycling laws where applicable; assists in monitoring residential recycling contract; keeps detailed records and provides statistical and historical reports; reports any/all noticeable violations within City limits to appropriate City Department; and works in cooperation with other city Departments and Bureaus to provide support for programmatic implementation and monitoring.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate clearly and concisely, both verbally and in writing; proficient in Microsoft Excel required; knowledge of relevant State and Local laws as they apply to recyclables storage, transport and processing preferred; must have the ability to reason with, be flexible and open minded when dealing with residents, business owners and general public.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Part-Time Custodian

Department: Public Works/Building Maintenance
Type of Position: Part-Time, Union
Salary/Pay Rate: $10.10 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: High school diploma or equivalent. Minimum of 1 year of commercial building cleaning experience required. Must be available to work between 4:00 p.m. and 11:00 p.m.
REQUIREMENTS: Must pass criminal background investigation and pre-employment physical.
NATURE OF WORK PERFORMED: This position is responsible for performing routine custodial maintenance duties throughout City Hall.
EXAMPLES OF WORK PERFORMED: Routine custodial maintenance tasks including dusting, mopping, vacuuming, and cleaning restrooms.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to perform manual work requiring efficient performance of cleaning tasks of a recurring nature; ability to understand and follow written and verbal instructions; ability to operate vacuums and other related equipment; ability to safely use cleaning equipment and supplies; some knowledge of cleaning methods, materials and equipment is preferred. Must be able to work weekdays between hours of 4:00 p.m. and 11:00 p.m. with a maximum of 29 hours per week.
HOW TO APPLY: Applicants should send an application to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Maintenance Worker I - Streets

Department: Public Works/Streets Bureau
Type of Position: Full-time, Union
Salary/Pay Rate: $17.80 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: High school diploma or equivalent.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test. CDL B required, CDL A preferred.
NATURE OF WORK PERFORMED: This position is responsible for the maintenance and repair of City streets. Also responsible for leaf collection and snow removal.
EXAMPLES OF WORK PERFORMED: Operates dump truck, flat bed truck or other vehicle in hauling gravel, cement, brush, or other materials involved in the maintenance of City streets. Operates a light tractor with gang or sickle bar mower attachment, roller or comparable attachments. Spreads and rakes gravel or asphalt in the patching and resurfacing of streets. Operates power tools including air compressor and jackhammer. Prunes, sprays, feeds and fertilizes, stakes, and otherwise cares for trees and shrubs along City streets.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Experience operating dump truck, flat bed truck, and tractor required. Ability to operate power tools such as air compressor and jack hammer. Ability to work various shifts during winter months. Ability to lift 50 pounds and work outdoors in adverse conditions (snow, rain, heat and cold). Required to work overtime during emergency situation.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Project Engineer

Department: Public Works/Engineering
Type of Position: Full-time
Salary/Pay Rate: $58,816 - $82,697 annual based on experience
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Bachelor’s degree with major work in civil engineering or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test.
NATURE OF WORK PERFORMED: Work of this class involves applying engineering knowledge and skills to the management, administration and design in the overall execution of assigned projects. Position works in coordination with other sections of the Bureau of Engineering, City Bureaus and Departments in the performance of its duties. Position requires the use of independent judgment in the planning of the project and making technical evaluations.
EXAMPLES OF WORK PERFORMED: Supervises various engineering and capital projects as assigned by the Chief Engineer, including construction, inspection, preparation of estimates, calculation of assessments, and the attending public hearings relative to the projects; prepares specifications and construction plans (using Auto CAD) for various Public Works projects; answers questions and responds to complaints from the public; supervises and maintains necessary records and reports required in the performance of the duties; reviews subdivision and site development plans, provides comments, and attends Planning Commission meetings; works with engineering consultants to review and coordinate design work; performs a wide variety of other engineering functions as may be necessary.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Good knowledge of the principles and practices of civil engineering as applied to the development and construction of roads, utilities, wastewater treatment, and water filtration projects; ability to plan projects and prepare related designs (using Auto CAD), estimates and specifications; ability to maintain effective working relationships with others; ability to organize technical material in good report form; must possess good engineering judgment; civil engineering field experience relative to the municipal type projects such as water, sewer, wastewater treatment, water filtration, streets, erosion control, buildings, etc.; ability to prepare permit applications for County, State, and Federal permits including NPDES, HOP, E&S, etc.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov or City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Maintenance Worker I - Grounds

Department: Public Works/Grounds Maintenance
Type of Position: Full-time, Union
Salary/Pay Rate: $17.80 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Construction or maintenance experience at level of Laborer or above and education equivalent to completion of 12^th school grade or any equivalent combination of experience and training which provides required knowledge’s and abilities. Valid Class B Commercial Driver’s License required.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test. Must be able to work overtime or on call as needed and possess a valid driver’s license. Class A Commercial Driver’s License preferred, Class B required.
NATURE OF WORK PERFORMED: This position is responsible for the landscape maintenance of City owned properties and facilities.
EXAMPLES OF WORK PERFORMED: Performs landscape maintenance including grass cutting and trimming, pruning and trimming of trees and hedges; assists with collection of leaves; assists with snow removal.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to operate mower and power tools; landscape maintenance experience; demonstrate initiative and resourcefulness; ability to climb ladders, bend, stoop, climb, twist, walk, stand for long periods of time and work in inclement weather.
HOW TO APPLY: Applicants should send a resume or application to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Community Health Nurse

Department: Community & Economic Development/Health Bureau
Type of Position: Full-time, Contract
Salary/Pay Rate: $28.84 – $40.38 per hour based on experience and education
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Graduate of a state approved diploma program in nursing, Bachelor of Science degree in Nursing from an NLN accredited program preferred. Pennsylvania State Registered Nurse License, valid driver’s license, and 2-3 years of community health and/or appropriate nursing experience required.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test.
NATURE OF WORK PERFORMED: This is a professional nursing position which assures holistic care in the area of maternal and child health, sexually transmitted disease, family planning, immunizations, tuberculosis and related communicable disease programs. Work is performed independently under the direction of the nursing director and health director.
EXAMPLES OF WORK PERFORMED: Provides comprehensive professional, public health nursing services for individuals and families in clinical and home settings through assessment, implementation, management and evaluation; develops, implements, and evaluates public health community prevention interventions; coordinates the referral of patients to appropriate community agencies to ensure continuity and comprehensive health promotion and disease prevention; participates in health bureau and Pennsylvania Department of Health trainings and conferences; prepares necessary correspondence and statistical reports; understands public health policies related to personal health programs; assists with orientation and supervision of new staff and student nurses; participates in regular preparedness drills and trainings; and participates in continuous improvement events as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency in technology including: electronic health records, Microsoft Office, public health surveillance and database programs; current certification in CPR; knowledge of the principals and practices of public health nursing; knowledge of interactions and effects of physical, social, and emotional illness in individuals and families; knowledge of local, state, and national health and welfare resources and their applications at the local level; ability to establish and maintain effective relationships with clients, co-workers, subordinates and personnel of other agencies; ability to oversee clinic operations and prioritize office procedures; interviewing and interpersonal communication skills sufficient to oversee and implement needs of clients exhibiting transient, evasive or non-compliant behavior in a confidential clinic setting; ability to work independently; ability to communicate effectively both verbally and in writing.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Maintenance Worker III

Department: WSR/Wastewater Treatment Plant
Type of Position: Full-time, Union
Salary/Pay Rate: $24.13 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Considerable Water and Sewer Resources operation or maintenance experience and High School diploma or GED. Any equivalent combination of experience and training which provides the required knowledge, skills and abilities can be substituted for the utility experience. Valid driver’s license with possession of a CDL Class B with airbrakes endorsement is required.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test. Employees will be required to participate in duty rotation which involves being available through phone call or other method to respond to emergency after hours calls.
NATURE OF WORK PERFORMED: This position is responsible for maintaining equipment and facilities at the Wastewater Treatment Plant. Responsibilities include plant sampler maintenance and record keeping of plant safety equipment. The work is performed under the general supervision of a Maintenance Supervisor or Utility Maintenance Mechanic.
EXAMPLES OF WORK PERFORMED: Responsible for inspection and record keeping of plant safety equipment; performs and assists in the installation, repair, operation and maintenance of buildings, grounds, plant machinery and all related equipment; operates specialty maintenance/heavy equipment (track loader, dump truck, forklift, high reach, dozer, cabling/flushing vehicles, etc.); repairs/maintains mechanical and pumping equipment; performs maintenance tasks on buildings and grounds, painting, carpentry, plumbing, and other skilled labor work as required; requests supplies and materials; maintains accurate records and creates reports.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Good ability to operate skid steer loaders, sewer cable/flusher vehicles, hand tools, small power tools/pumps and related equipment; ability to understand and follow complex oral and written directions; ability to climb ladders, safely enter and perform tasks in underground structures, bend, stoop, twist, stand for long periods, lift moderate to heavy items, work non-standard hours and work in inclement weather; ability to follow Lock-Out Tag-Out procedure and supervise the safety of others in confined space; demonstrate initiative and resourcefulness; good knowledge of environmental rules/laws, safety regulations and utility industry construction techniques; ability to read blueprints; ability to establish and maintain effective working relationships others; skill in the use and care of bench and hand tools, welders, fabrication, rigging, machinery and equipment of electrical, electronic and mechanical trades; good judgment, dependable.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Ice Rink Supervisor

Department: PW/Recreation
Type of Position: Part-time, seasonal
Salary/Pay Rate: $15.00 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Must be at least 21 years of age with a minimum of one year of supervisory experience.
REQUIREMENTS: Must pass a criminal background investigation (including Child Abuse, FBI, and PA State Police backgrounds).
NATURE OF WORK PERFORMED: This position works at the City’s Ice Rink, located at 345 Illick’s Mill Rd, and is responsible for supervision Ice Rink Personnel (Skate Guards and Cashiers) and patrons including enforcement of rink rules and polices to ensure safety. Reports to the Recreation Director. This position is seasonal running from November through March. Shifts are on Friday and Saturday from 7:00 p.m. – 10:00 p.m., Saturday and Sunday from 12:30 p.m. – 3:30 p.m. Other shifts may be available for special events.
EXAMPLES OF WORK PERFORMED: Actively supervises Ice Rink Personnel (Cashiers, Skate Guards) and patrons during the rink’s public skating sessions; enforces and models posted ice rink rules; creates work schedules and assignments for Skate Guards and Cashiers; addresses any issues with patrons who are not following safety rules; assists patrons with questions and concerns; identifies any potential hazards or issues and informs Recreation Director and/or maintenance staff when necessary; performs general cleaning of public areas; assists with other duties as needed (i.e. patron check in, monitoring ice environment, checking personal items, etc.).
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to ice skate proficiently; customer service and supervisory experience required; ability to communicate well with others and enforce safety rules; ability to work in cold temperatures.
HOW TO APPLY: Applicants should send a resume or application to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Ice Rink Skate Guard

Department: PW/Recreation
Type of Position: Part-time, seasonal
Salary/Pay Rate: $8.75 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Must be at least 16 years of age.
REQUIREMENTS: Must pass a criminal background investigation (including Child Abuse, FBI, and PA State Police backgrounds).
NATURE OF WORK PERFORMED: This position works at the City’s Ice Rink, located at 345 Illick’s Mill Rd, and is responsible for the supervision of all skaters and enforcement of rink rules and polices to ensure safety. This position is seasonal running from November through March. Shifts are on Tuesday and Thursday 3:00 p.m. - 5:00 p.m., Friday and Saturday from 7:00 p.m. –10:00 p.m., Saturday and Sunday from 12:30 p.m. – 3:30 p.m. Other shifts may be available for special events.
EXAMPLES OF WORK PERFORMED: Alertly and actively provides supervision of the rink’s public skating sessions and enforces and models posted ice rink rules; assists patrons with questions and concerns; identifies any potential hazards or issues and informs supervisor and/or maintenance staff when necessary; performs general cleaning of public areas; assist with other duties as needed (i.e. handing out skates, checking personal items, etc.).
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to ice skate proficiently; customer service experience preferred; ability to communicate well with others and enforce safety rules; ability to work in cold temperatures.
HOW TO APPLY: Applicants should send a resume or application to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Ice Rink Cashier

Department: PW/Recreation
Type of Position: Part-time, seasonal
Salary/Pay Rate: $9.50 per hour
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Must be at least 18 years of age with previous customer service and cashier experience.
REQUIREMENTS: Must pass a criminal background investigation (including Child Abuse, FBI, and PA State Police backgrounds).
NATURE OF WORK PERFORMED: This position works at the City’s Ice Rink, located at 345 Illick’s Mill Rd, collecting admission fees from patrons. Shifts are on Tuesday and Thursday 3:00 p.m. – 5:00 p.m., Friday and Saturday from 7:00 p.m. –10:00 p.m., Saturday and Sunday from 12:30 p.m. – 3:30 p.m. Other shifts may be available for special events.
EXAMPLES OF WORK PERFORMED: Utilizes POS software system to collect daily admission fees via cash, credit card payments, and/or season passes; and sells and collects fees for skate rentals and sharpening services.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Must have the ability to communicate clearly and concisely; previous money handling or cashier experience preferred; and must be able to use computer.
HOW TO APPLY: Applicants should send a resume or application to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Part-Time Auto Detailer

Department

PW/Mechanical Maintenance

Type of Position

Part-time, Union

Salary/Pay Rate

$10.10 per hour

Deadline to Apply

ongoing

MINIMUM QUALIFICATIONS

Must be at least of 18 years of age with a valid driver's license.

REQUIREMENTS

Must pass a criminal background investigation and pre-employment medical exam.

NATURE OF WORK PERFORMED

This part-time position works 20 hours/week (between the hours of 8:00 a.m. - 4:00 p.m., Monday - Friday) for the City's Mechanical Bureau detailing City vehicles after they have been serviced.

EXAMPLES OF WORK PERFORMED

Thoroughly cleans interior and exterior of vehicles including - vacuuming interior; shampooing carpets and upholstery; polishing dashboard, steering wheel and interior trims and moldings; cleaning glass and mirrors; steaming engine; and washing, waxing, and buffing exterior.
Repairs minor scratches and paint chips.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

- Must be at least 18 years of age with a valid driver's license.
- Must be detail oriented.
- Ability to manage time efficiently and multi-task.
- Ability to follow complex instructions.
- Must be able to work with strong detergents and chemicals.
- Auto detailing experience.

HOW TO APPLY

Applicants should send a resume or application to jobs@bethlehem-pa.gov or mail to City of Bethlehem, Human Resources Bureau, 10 E. Church St, Bethlehem, PA 18018. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Customer Service Supervisor

Department: WSR/Commercial Operations
Type of Position: Full-time
Salary/Pay Rate: $46,289 - $64,787 per year based on experience
Deadline to Apply: ongoing
MINIMUM QUALIFICATIONS: Bachelor’s degree in a related field with a minimum of 1 year of supervisory experience preferred; minimum of 3 years of customer service experience required; or any equivalent combination of education, experience, and training which provides the required knowledge, skill and ability.
REQUIREMENTS: Must pass a criminal background investigation, pre-employment physical, and drug test.
NATURE OF WORK PERFORMED: This position is responsible for clerical accounting work involving difficult financial record keeping tasks, supervision of customer service representatives, and utility billing activities for water and sewer customers. The work is performed under general supervision of Manager of Commercial operations. Work is performed Monday through Friday from 8:00 a.m. – 4:30 p.m.
EXAMPLES OF WORK PERFORMED: Supervises and directs the work of customer service personnel engaged in utility billing; assigns work and checks upon completion for accuracy and adherence to instructions; trains staff in new or revised work procedures; evaluates the performance of staff and recommends remedial training as required; recommends and drafts procedures; prepares and calculates quarterly and monthly customer invoices; approves billing adjustments; maintains contact with township and borough customers and prepares invoices for water/sewer supplied; prepares industrial user water/sewer bills; completes complex customer account reviews for accuracy and customer response; compiles data for federal and state reports for preparations by others; participates in the work of subordinates as workload justifies; works with Law Bureau and others to facilitate collection of invoices.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of modern accounting and customer service practices as applied to the operation of a utility billing system; thorough knowledge of the City’s software and related programs including but not limited to Community Plus, COGNOS, MS office suite, Level One or equivalent; ability to follow complex oral and written directions, and to prepare complex fiscal reports; good knowledge of the principles underlying State and City laws and regulations pertaining to utility clerical accounting practices; ability to plan the work of, and supervise, customer service representatives; use initiative and resourcefulness. Excellent ability to work with others.
HOW TO APPLY: Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to jobs@bethlehem-pa.gov of City of Bethlehem, Human Resources, 10 E. Church St, Bethlehem, PA 18018 by August 7, 2020. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

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