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Attention City Water and Sewer Customers
Wednesday, September 30, 2026
Customers who received a utility bill during the month of September may have received a bill in an unusual format and without a return envelope. This was an error on the part of our printing and mailing contractor during processing; however, the billed amount is still valid.
Some of these bills were also delivered later than usual and too close to the payment due date. As such, the City will not charge late fees for those affected customers who remit payment after the due date. We regret any inconvenience to our customers.
The error has been corrected and all new bills as of September 25, 2026, are in the correct format.
Some of these bills were also delivered later than usual and too close to the payment due date. As such, the City will not charge late fees for those affected customers who remit payment after the due date. We regret any inconvenience to our customers.
The error has been corrected and all new bills as of September 25, 2026, are in the correct format.