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The City of Bethlehem is actively working with government agencies and businesses to respond to the coronavirus pandemic. Please refer to the Bethlehem Health Bureau’s coronavirus page for the most current information, best practices, and resources.

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City Hall COVID-19 update (3/17/20)


Mayor Bob Donchez announced today that Bethlehem City Hall will remain open for the general public to conduct business with the City.  However, the public is encouraged to conduct as much business as possible via mail, email, online, and over the phone.  The Bethlehem Service Center remains fully operational and can be reached at (610) 865-7000.  The City of Bethlehem is taking these proactive steps to protect our residents and employees in light of the Coronavirus (COVID-19) outbreak.
 
Effective Wednesday, March 18, 2020, until further notice, the City will implement a drop-off area for customers on the first floor of City Hall to handle all inquiries, permit applications and to accept all payments.  In addition, the public is encouraged to use the drop box outside City Hall to make bill payments.  The following City facilities will be closed:  Bethlehem Golf Course, the Bethlehem Recycling Center, the Charles Brown Ice House, Illick’s Mill, the Skate Plaza and all bathroom facilities at the public parks.  The Clubhouse Grille will remain open for take-out business.
 
In addition to the aforementioned closures, Mayor Donchez requests residents and businesses limit their in-person visits to City Hall and instead, evaluate alternative means of interaction.  City employees will be available to assist residents via phone and email.  Residents can also access information and conduct business by using the City’s website (www.bethlehem-pa.gov).
 
Police, Fire and EMS will continue to provide the highest standard of services for our residents.  Residents who need access to the Police Department can enter through the garage entrance.
Contractors seeking permits and plan submissions may drop off plans during normal office hours, Monday through Friday. 

Water and Sewer Resources will continue to provide the highest quality water to residents and businesses and will remain available to respond to emergency situations as necessary. 
 
Please monitor the City’s website and social media for additional information including closures of City facilities, postponement of public meetings and updates on COVID-19.

Thank you for your patience and cooperation.

**The following service changes are in effect**

Water and Sewer
  • Continue to provide highest quality water to resident and businesses
  • Will remain available to respond to emergency situations
  • No shut-off water service to customers
  • All complaints will be evaluated and acted upon, as appropriate
 
Public Safety – Police, Fire, EMS
  • No impact to emergency services
  • Non-emergency fire inspections of commercial buildings will be suspended
  • New construction fire inspections will continue
  • All complaints will be evaluated and acted upon, as appropriate

Housing Inspections
  • Suspend all housing inspections of occupied homes and apartments
  • Continue all housing inspections of unoccupied homes/apartments
  • All complaints will be evaluated and acted upon, as appropriate

Housing Rehab
  • Suspend all non-emergency housing rehab inspections
  • All emergency requests will be acted upon, as appropriate

Commercial Construction
  • All new construction commercial and residential inspections will continue

Health
  • Modified annual food inspection schedule
  • All requests for home based needs are being evaluated on a case by case basis
  • All educational programming in the community has been cancelled
  • Sexually transmitted disease (STD) screenings for symptomatic patients and treatment for STDs will be done by appointment only
  • All childhood and adult immunization appointments and low risk tuberculosis screenings will be rescheduled
  • Family planning services will be modified and will be done by appointment only
  • No walk-ins patients until further notice
  • All complaints will be evaluated and acted upon, as appropriate
 
Public Works
  • All basic services will be performed as necessary
  • All complaints will be evaluated and acted upon, as appropriate