Water & Sewer

"The Coca-Cola Bottling Company of the Lehigh Valley is one of only three production facilities in the U.S. that is approved to use an alternative water treatment process due to the City of Bethlehem’s exceptional water quality that exceeds Coca-Cola’s stringent water specifications."

-Joe Brake
Vice President/General Manager
Coca-Cola Bottling Company
of the Lehigh Valley

Bethlehem residents have enjoyed municipal water service for more than 250 years since the Moravian founders built America’s first public waterworks on the Monocacy Creek in 1762.  Today, the Water & Sewer Resources Department provides drinking water to 35,000 residential, commercial, and industrial customers, and sanitary sewer collection service for 25,000 customers.   Our service territory includes the City of Bethlehem plus portions of 10 surrounding municipalities in Northampton and Lehigh Counties with a total population of over 130,000.  Surface water sources in the Pocono Mountains contain 10 billion gallons of fresh water capacity and are surrounded by 23,000 acres of protected watershed.  We have ample capacity in both our water and sewer systems to meet the needs of our growing communities. 

The City takes great pride in the quality of water we serve our customers. In fact, Bethlehem’s water has been named the best tasting water in the Lehigh Valley in numerous taste tests.  Our water quality meets or exceeds all federal and state regulations. It is also “very soft” or low in hardness. This helps prolong the life of your plumbing, household appliances, and industrial equipment, while maintaining the softness of your clothes and skin 

A team of dedicated employees are committed to provide the highest quality services for our customers. Our efforts are recognized by our peers and federal and state authorities who have bestowed Bethlehem with awards and accolades. The City has been the recipient of the prestigious AWOP Award for six consecutive years which recognizes excellence in filtration plant performance


2016 Municipal Industrial Pretreatment Award

The City of Bethlehem received the 2016 Municipal Industrial Pretreatment Award from the Eastern Pennsylvania Water Pollution Control Operators Association.

The award recognizes excellence in the development and implementation of a municipal industrial pretreatment program.  The MIPP program is administered by a team of three city employees, all certified waste water operators.  The MIPP program is mandated by US EPA to monitor and control the discharge of significant levels of pollutants into the sanitary waste stream from large commercial and industrial customers.  35 companies in our service territory are currently included in the program.   MIPP staff inspect these facilities and collect unannounced samples of their discharge on a regular basis.  We maintain a close working relationship with these companies to ensure they meet their discharge limits and advise on process control technologies to reduce the level of pollutants discharged to the environment.

The City of Bethlehem’s drinking water surpasses all federal and state drinking water standards. The Consumer Confidence Report is a snapshot of the quality of the water that we provided last year. Included are details about where your water comes from, what it contains, and how it compares to Environmental Protection Agency (EPA) and state standards. We are committed to providing you with information because informed customers are our best allies.

The City of Bethlehem has certified to the Pennsylvania Public Utility Commission that this is an accurate electronic representation of the tariffs which are officially filed at the Commission. Users of electronic tariffs should note, however, that such tariffs are not the official documents, and users assume responsibility for reliance upon tariffs in electronic format.

Download PDF (Updated 04/19/16)

Public notification is a procedure used by public water suppliers to notify its consumers in the case of an emergency that makes the drinking water supply unsafe. Public notification procedures have been in place at the City of Bethlehem for many years but we have been updating and expanding our procedures to meet a mandate by the Pennsylvania Public Utility Commission and the Pennsylvania Department of Environmental Protection.

Learn More...

Connect with Water & Sewer

Department of Water & Sewer Resources
10 E. Church Street
Bethlehem, PA 18018


Director
Edward J. Boscola, P.E.
610-865-7207


24-hour emergency service:
610-865-7077
Billing inquiries:
610-865-7070
custserv@bethlehem-pa.gov
Join Our E-mail List