The City of Bethlehem uses an independent third party tool to provide automated language translation. As with any machine translation, the conversion is not context-sensitive and may not fully translate text into its intended meaning. Therefore, the City of Bethlehem does not guarantee the accuracy of the translated text and it should not be relied upon for anything other than informational purposes. We recommend that if you experience difficulty, or doubt the accuracy of the translation, you contact the proper City of Bethlehem department for the information you seek. Please note that some applications and or services may not work as expected when translated.
Refrain from using water for at least an hour, if possible, then run the cold water for only a few minutes to see if it clears. Repeat this process at least twice. Please call Water Control at (610) 865-7077 if the problem persists and we will dispatch someone to your location
Yes. There is approximately 0.7 milligrams of fluoride per liter of water.
Yes. Approximately 7.5 milligrams of Sodium per liter of water.
You have extremely soft water. There is approximately 1 grain per gallon or 16 milligrams per liter of water.
A pink or reddish slime comes from airborne bacteria that are ubiquitous in nature. They can be found in the air, water, soil, or on household surfaces. As this bacterium grows they produce a reddish pink slime. The best way to control this slime growth is cleaning, disinfecting and good hard scrubbing using common household products.
The most common cause of black particles showing up in tap water is the disintegration of rubber materials used in plumbing fixtures. Gaskets and O rings can disintegrate over time and some pieces can collect in toilet tanks and around faucets. Replacing the seals near the area that you are experiencing the black particles will take care of this problem.
This is caused from air in the lines. Fill a glass with water. If the “milkiness” clears from the bottom of the glass first, there is air in your lines and it will eventually work its way through.
This is due to mold or mildew. Mold and mildew thrive in warm damp locations such as a toilet bowl or shower. Mold spores are found naturally in the air and will land on damp surfaces and multiply. Bathrooms are ideal places.
Customer Service. You can reach our customer service office (610) 865-7070, Monday thru Friday between 8:00 am and 4:30 pm.
Please call our Control Room personnel at (610) 865-7077. They are available to assist you 24/7, 365 days a year.
It comes from:
On average, each person in the U.S. contributes 50-100 gallons of wastewater daily.
A wastewater treatment plant:
Wastewater treatment usually takes place in two steps:
Cooking oils and grease should be collected in a container, covered, and disposed of as solid waste in your household garbage. Fats, oils, and grease may go in as a liquid, but sooner or later they cool and build up on the sides of your pipes and collect in the sewer system. Fats, oils, and grease are a major cause of sewer line blockages and sewage backups.
Biosoilds can be a useful byproduct of treated wastewater. Solids collected during primary treatment may be treated (thickened) to remove some of its water, then further processed by stabilization. Thickened solids are allowed to decompose in digester tanks. In some cases, special chemicals are used for stabilization. Stabilized biosolids have no odor and are free of disease-causing organisms. Biosolids that meet federal and state standards can be safely used as:
Biosolids that do not meet federal and state standards must be disposed in approved landfills or burned using special technology to prevent air pollution.
The daily treatment plant operation is conducted by highly trained and certified operators. It requires:
Use and dispose of household chemicals properly.
Don't pour solvents, pesticides, paint thinners, engine oil, or household cleaning products with hazardous chemicals down the drain or into a storm sewer. Take them to a recycling center or hazardous waste collection site. Use fertilizers and pesticides carefully and only as directed. Try to find safe alternatives to products that can harm water supplies.
Learn about your local water supplies and any possible threats the water supply faces. Know what your community is doing to protect your water supply. Help other citizens be aware of the importance of clean water in your community.
Support your local wastewater treatment plant.
Be aware of your wastewater treatment plant's effort to provide clean water. Help make sure the plant has the money, equipment, and personnel to ensure the water's safety. Visit your local wastewater treatment plant. Learn what special problems it must solve and what you can do to help. Use water wisely. Practice water conservation at home and at work. Fix leaks and install water-saving devices and appliances. Be aware of how much water you use in your household. Don't take this valuable resource for granted.
Bathroom wipes –These “moist towelettes” are becoming an increasingly popular bathroom accessory. Despite the fact that they’re marketed to be flushed like toilet paper, these wipes are creating clogs and backups in sewer systems around the nation. Same thing goes for baby wipes and cleaning wipes.
Feminine hygiene products –There is a good reason why every restaurant, mall or any public bathroom has a sign telling you NOT to flush feminine hygiene products down the toilet. They are inherently designed to absorb moisture and expand. The expansion makes them unsafe to pass through pipes and sewers
Condoms –They probably seem small and very similar to toilet tissue, but these latex prophylactics are like kryptonite for sewage collection systems and wastewater treatment plants.
Cotton balls and swabs – It might seem like these tiny bathroom tools would just get soggy and eventually break down in the sewer pipes, but they don’t. They eventually gather together in the bends of pipe, causing massive blockages.
Prescription medicine –Many people feel like they’re doing the safe thing by flushing them, but it’s actually very dangerous. These drugs destroy bacteria, which are needed to process waste at the wastewater treatment plant and contaminate the river that the wastewater treatment plant discharges into.
Paper towels – Most people think that they are designed to breakdown like toilet paper. They are not. Flushing them can cause big problems.
Disposable diapers –Just because there is a mess in it, doesn’t mean that it belongs in the toilet. Diapers are made from plastic that’s designed to expand when it comes in contact with water. In the slim chance you get it down the drain, it will instantly be caught in the u-bend, and cause a terrible back up.
Cat litter – Cat litter is made from sand and clay and should never be flushed down into a toilet.
Band-aids – These are made from non-biodegradable plastic, which can cause terrible clogs in the sewer system.
Dental floss –Despite feeling like string, dental floss is non-biodegradable. Once flushed, it loves to wrap itself around other objects in the pipeline, making tiny clogs bigger in an instant.
Hair –Just because it’s part of our body doesn’t mean it can be safely flushed down the toilet. Like dental floss, it forms giant balls which trap other objects and creates massive blockages in sewer pipes.
Latex gloves –Very similar to condoms in that they are made of latex, these create the same problems.
Rags, cloth, mophead pieces-These cleaning supplies should be thrown away in the trash after their useable life has ended.
Rope/string –These “cotton” items do not dissolve and can cause the same problems as dental floss.
The Municipal Industrial Pretreatment Program is a cooperative effort of federal, state, and local agencies to protect water quality by reducing the amount of pollutants discharged by industry and other non-domestic sources into sewer systems and the environment.
An industrial user (IU) will be classified as a significant industrial user (SIU) if it meets any of the following:
(A) Is subject to categorical pretreatment standards under 40 CFR 403.6 and 40 CFR chapter I, subchapter N;
(B) Discharges an average of 25,000 gallons per day (gpd) or more of process wastewater to the publicly owned treatment works (POTW), excluding sanitary, noncontact cooling, and boiler blowdown wastewater;
(C) Contributes a process wastestream that makes up 5 percent or more of the average dry-weather hydraulic or organic capacity of the POTW;
(D) Is designated as such by the POTW on the basis that the IU has a reasonable potential for adversely affecting the POTW's operation or for violating any pretreatment standard or requirement [in accordance with 40 CFR 403.8(f)(6)].
A categorical industrial user (CIU) is an SIU [see (A) above], but an SIU is not always a CIU. Categorical users have specific limits and requirements that are determined by the federal government. States and local governments can develop requirements that are more restrictive, but not less restrictive.
The term "pretreatment" refers to the requirement that non-domestic (industrial) sources discharging wastewater into the sewer system control their discharges, and meet limits established by the United States Environmental Protection Agency (US EPA), the State of Pennsylvania, or the local municipality. This may necessitate prevention techniques, production practice improvements or treatment prior to discharging waste into the sewer system by a company.Bethlehem currently has 35 significant industrial users. Regulatory oversight of industrial sources includes formal permitting, compliance monitoring (routine inspections and sampling), and enforcement.
Your utility bill includes charges for water, sewer, and recycling depending on your service location. This bill is generated either quarterly or monthly. Your bill includes important information regarding the property usage, as well as a message center which includes important information about your service. You can also view a sample bill online [PDF].
There are several options available to make payment on your utility bill.
While every attempt is made to read your meter, there are times when circumstances beyond our control require us to estimate your usage. Estimates are based on prior usage therefore when you receive an actual meter reading after an estimated bill you may notice an increase or decrease fluctuation in your bill to adjust for the actual reading.